United States Department of Agriculture
Natural Resources Conservation Service
National Water and Climate Center Go to Accessibility Information
Skip to Page Content
National Water and Climate Center

Contact Help Center

This is the Contact Help Center for the National Water and Climate Center (NWCC), Snow Survey and Water Supply Forecasting (SSWSF) Program, and Water and Climate Information System (WCIS).

NEW! ServiceNow Help Center

ServiceNow is the new NRCS help center providing 24/7 email support for all customers. Select the Make Help Request button to open an email to a ServiceNow representative. You will receive a follow-up email from ServiceNow immediately, and a response to your request by the next business day.

Make Help Request


Program Contact Information

The following tables are organized logically by State, River Basin, Function/Responsibility, and Subject. Hyperlinks take you to more information or open an email to the responsible individual.

Resources: By State

Click a state name to access each state’s contact page

State Contact for SNOTEL Site Information or Questions
Alaska Daniel Fisher 907-761-7746    Email a Question/Request
Arizona Travis Kolling 602-280-8834    Email a Question/Request
California Jeff Anderson 775-857-8500 x152   Email a Question/Request
Colorado Brian Domonkos 720-544-2852   Email a Question/Request
Idaho Dan Tappa 208-378-5740   Email a Question/Request
Montana Mage Hultstrand 406-587-6844  Email a Question/Request
Nevada Jeff Anderson 775-857-8500 x152   Email a Question/Request
New Mexico Chris Romero 505-506-6827  Email a Question/Request
Oregon Melissa Webb 503-414-3270  Email a Question/Request
Utah Troy Brosten 385-285-3114  Email a Question/Request
Washington Scott Pattee 360-428-7684 x141  Email a Question/Request
Wyoming Ken Von Buettner 307-233-6743  Email a Question/Request

Top

Resources: By River Basin

Basin NWCC Forecast Hydrologist
Colorado River/Rio Grande Gus Goodbody 503-414-3033
Columbia River Gus Goodbody 503-414-3033
Great Basin/California/Alaska Jolyne Lea  503-414-3040
Missouri River/Arkansas River Cara McCarthy 503-414-3088

Top

Resources: By Function/Responsibility

Function/Responsibility Person
Climate Support Jolyne Lea 503-414-3040
Database Administration Maggie Dunklee 503-308-2709
Development Hydrologist Vacant
Electronics Maintenance Facility John Weeks 503-820-5740
Forecast Hydrologist
State Liaison: AK, CA, NV
Basins: Great Basin, California, Alaska
Jolyne Lea 503-414-3040
Forecast Hydrologist
State Liaison: AZ, NM, UT
Basins: Colorado, Rio Grande
Gus Goodbody 503-414-3033
Forecast Hydrologist
State Liaison: CO, MT, WY
Basins: Missouri, Arkansas
Cara McCarthy 503-414-3088
Forecast Hydrologist
State Liaison: ID, OR, WA
Basins: Columbia
Gus Goodbody 503-414-3033
Hydrologist (SNOTEL/SCAN) Deb Harms 503-414-3050
Management Analyst Rashawn Tama 503-414-3010
NWCC Director Mike Strobel  503-414-3055
Operations Specialist (SNOTEL/SCAN) Vacant
Resource Conservationist Vacant
SSWSF Program Manager Mike Strobel  503-414-3055
Secretary Vacant
Statistical Assistant/SCAN QC Peter Briggs 503-414-3061
Water & Climate Monitoring Team Lead Deb Harms 503-414-3050
Water & Climate Services Team Lead Cara McCarthy 503-414-3088

Top

Resources: By Subject

Subject Person
30 Year Normals Cara McCarthy 503-414-3088
Climate (eFOTG and Data) Jolyne Lea 503-414-3040
Data Access and Reporting Gus Goodbody 503-414-3033
Data Collection Technology Deb Harms 503-414-3050
Data Quality Control (SCAN) Peter Briggs 503-414-3061
Database Administration Maggie Dunklee 503-308-2709
Hydrologic Modeling Vacant
Hydrologic Research and Development Vacant
IT Systems Support Maggie Dunklee 503-308-2709
Master Station Hardware Support John Weeks 503-820-5740
Master Station Telemetry Support Deb Harms 503-414-3050
Northwest Regional Climate Hub Mike Strobel  503-414-3055
PRISM Rashawn Tama 503-414-3010
Soil Climate Analysis Network (SCAN) Deb Harms 503-414-3050
Snow Telemetry (SNOTEL) Network Deb Harms 503-414-3050
Standards and Specifications (Snow Survey) Deb Harms 503-414-3050
Water and Climate Information System (WCIS) Mike Strobel  503-414-3055
Water Supply Forecast
State Liaison: AK, AZ, CA, NV
Basins: Great Basin, California, Alaska
Jolyne Lea 503-414-3040
Water Supply Forecast
State Liaison: NM, UT, WA
Basins: Colorado, Rio Grande
Gus Goodbody 503-414-3033
Water Supply Forecast
State Liaison: CO, MT, WY
Basins: Missouri, Arkansas
Cara McCarthy 503-414-3088
Water Supply Forecast
State Liaison: ID
Basins: Columbia
Gus Goodbody 503-414-3033
Westwide Snow Survey Training School Chris Brown 503-414-3090

Top

NWCC Staff Directory

National Water and Climate Center
1201 NE Lloyd Blvd, Suite 802
Portland, OR 97232-1274

Map | Directions

Title Person
Program Management
Director Mike Strobel  503-414-3055
Secretary Vacant
Management Analyst Rashawn Tama 503-414-3010
Resource Conservationist Vacant
Meteorologist/Applied Climatologist Vacant
Water and Climate Services Team
Team Leader Cara McCarthy 503-414-3088
Senior Forecast Hydrologist Gus Goodbody (acting) 503-414-3033
Development Hydrologist Vacant
Forecast Hydrologist Jolyne Lea 503-414-3040
Forecast Hydrologist Vacant
Forecast Hydrologist Vacant
Water and Climate Monitoring Team
Team Leader Deb Harms 503-414-3050
Hydrologist Chris Brown 503-414-3090
Electronics Maintenance Facility Lead John Weeks 503-820-5740
Electronics Technician Alex Rebentisch 503-820-5746
Statistical Assistant Peter Briggs 503-414-3061
Hydrologist Vacant
Information Systems Team
Database Manager Maggie Dunklee 503-308-2709
Database Manager Vacant
Operations Specialist Vacant

Top